Shipping & Delivery Policy
Effective Date | 24 FEB 2026
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
During festivals, sales, or high-demand periods, processing time may be slightly extended.
- We currently deliver across Around Nagpur Maharashtra.
For remote or non-serviceable areas, delivery timelines may vary. - If your location is not serviceable, we will notify you and initiate a refund if payment has been made.
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–10 business days
Please note that delivery timelines may vary due to:
- Courier partner delays
- Weather conditions
- Natural disruptions
- High order volumes
- Shipping charges (if applicable) will be displayed at checkout before payment.
- We may offer free shipping on orders above a certain value (as per ongoing offers).
- We use secure and eco-friendly packaging to ensure that products reach you safely and in good condition.
- All products are carefully packed to prevent damage during transit.
Once your order is shipped, you will receive:
- A confirmation email or SMS
If your order is delayed beyond the estimated delivery time, please contact us..
In case of lost shipments confirmed by the courier partner:
- We will arrange a replacement OR
- Process a refund
If you receive a damaged package:
- Please take clear photos of the package and product.
- Contact us within 24–48 hours of delivery.
After verification, we will offer a replacement or refund as per our Refund Policy.
Customers are responsible for providing accurate shipping details.
Gramya Foods is not responsible for delays or non-delivery due to incorrect or incomplete addresses.
For any shipping-related queries, please contact:
