Shipping & Delivery Policy

Effective Date | 24 FEB 2026

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  • All orders are processed within 1–3 business days after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festivals, sales, or high-demand periods, processing time may be slightly extended.

  • We currently deliver across Around Nagpur Maharashtra.
    For remote or non-serviceable areas, delivery timelines may vary.
  • If your location is not serviceable, we will notify you and initiate a refund if payment has been made.

Estimated delivery time:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 4–7 business days
  • Remote Areas: 5–10 business days

Please note that delivery timelines may vary due to:

  • Courier partner delays
  • Weather conditions
  • Natural disruptions
  • High order volumes
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  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • We may offer free shipping on orders above a certain value (as per ongoing offers).
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  • We use secure and eco-friendly packaging to ensure that products reach you safely and in good condition.
  • All products are carefully packed to prevent damage during transit.

Once your order is shipped, you will receive:

  • A confirmation email or SMS

If your order is delayed beyond the estimated delivery time, please contact us..

In case of lost shipments confirmed by the courier partner:

  • We will arrange a replacement OR
  • Process a refund

If you receive a damaged package:

  • Please take clear photos of the package and product.
  • Contact us within 24–48 hours of delivery.

After verification, we will offer a replacement or refund as per our Refund Policy.

Customers are responsible for providing accurate shipping details.
Gramya Foods is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

For any shipping-related queries, please contact:

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